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Why am I getting an error when I put in my mileage?

Posted by on Monday, January 19th, 2015 in

At this time, we are unable to sell coverage for cars that exceed a certain mileage. However, our partner may have a specialized product that will meet your needs. Your information will automatically be passed on to one of our partner companies that can provide you some from of repair assistance, so expect a call […]

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Why am I getting an error when I put in California or Missouri?

Posted by on Monday, January 19th, 2015 in

At this time, we are unable to sell Vehicle Service Contracts in any of these states. However, our partner may have a specialized product that will meet your needs. Your information will automatically be passed on to one of our partner companies that can provide you some from of repair assistance, so expect a call […]

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Do I need your product if I’m already covered by the manufacturer warranty?

Posted by on Monday, January 19th, 2015 in

Depending on when you purchased your vehicle, your original manufacturer warranty may be about to expire. Most cars are covered for their first 36,000 miles or 3 years, whichever comes first. And naturally, if you plan on having your car longer than 3 years (or whenever your warranty expires), buying now will always save you […]

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Why do I need your product when I already have a powertrain warranty?

Posted by on Monday, January 19th, 2015 in

Powertrain warranties are limited in the components they protect; typically covering the main engine, drive axles and transmission. What they don’t cover are all the other items that can, and often do, go wrong. Like all the electronics, luxury packages, power seats, windows and tailgates, braking system, air conditioning, heating system, cooling system, fuel system, starting […]

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I don’t see an option for the year my car was made?

Posted by on Monday, January 19th, 2015 in

We’re sorry but any vehicle that was manufactured prior to 1997 is not eligible for our products. However, you may still be eligible for coverage through our partner who will be contacting you automatically upon submission of your vehicle information.

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What type of financing or payment arrangements are available?

Posted by on Monday, January 19th, 2015 in

Our payment plans are available with no credit check or interest. Depending on the coverage term, you may be offer 6, 12, 18 and sometimes even 24-month payment plans that typically require at least 10% downpayment to activate the coverage. In some cases, Month-to-month plans may also be available. Please submit your vehicle and contact […]

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Where can I find an example or sample of a contract?

Posted by on Monday, January 19th, 2015 in

Since we work with many different underwriters, please speak with an agent to determine which Vehicle Service Contract is best suited for your needs. Your agent can then email you a sample contract before you purchase your vehicle service contract, but we recommend activating your coverage today to get the clock started on your 30-day […]

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Is there a waiting period condition in my service contract terms and conditions?

Posted by on Monday, January 19th, 2015 in

Yes. There is a 30 day/1000 mile or a 90 day/200 mile waiting period from the odometer reading and sale date of the service contract. During this time, we are unable to authorize payments on claims. This allows us to keep our service contracts at a competitive price for the consumer by eliminating coverage for […]

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Once I buy the contract, can I bring my car in next week to get it fixed?

Posted by on Monday, January 19th, 2015 in

No. There is a 30 day/1000 mile waiting period (90 day/200 mile waiting time for people who drive less) from the odometer reading and sale date of the service contract. During this time, we are unable to authorize payments on claims. Why? We don’t want folks to buy a contract knowing the vehicle has existing […]

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Do I need service records for every claim?

Posted by on Monday, January 19th, 2015 in

Not every claim will require maintenance records, but some do. If the claim is for a maintenance related item we will ask to review your records. Occasionally, we will ask for service records to verify your mileage on your contract in order to verify you were provided the correct coverage.

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